{"id":20754,"date":"2026-05-05T12:18:58","date_gmt":"2026-05-05T15:18:58","guid":{"rendered":"https:\/\/buenosairesmeguide.com\/?page_id=20754"},"modified":"2026-05-05T12:19:06","modified_gmt":"2026-05-05T15:19:06","slug":"termes-et-conditions-generales","status":"publish","type":"page","link":"https:\/\/buenosairesmeguide.com\/es\/termes-et-conditions-generales\/","title":{"rendered":"T\u00e9rminos y Condiciones Generales"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/buenosairesmeguide.com\/wp-content\/uploads\/2024\/11\/guide-francophone-buenos-aires-obelisco.webp\u00a0\u00bb custom_padding=\u00a0\u00bb127px||0px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb100px||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: %22%22;||    width: 100%;||    height: 100%;||    background: #1d1d1d;||    opacity: 0.8;||    position: absolute;||    top: 0;||    left: 0;\u00a0\u00bb custom_css_main_element=\u00a0\u00bbposition: relative;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.20.2&Prime; 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_module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb custom_margin=\u00a0\u00bb||-25px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb15px|50px|15px|50px|false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb15px|20px|15px|20px|false|false\u00a0\u00bb custom_css_main_element=\u00a0\u00bbwidth: fit-content;||box-shadow: 0px 6px 20px rgba(0, 0, 0, 0.05);||    z-index: 1;\u00a0\u00bb border_radii=\u00a0\u00bbon|5px|5px|5px|5px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_css_main_element=\u00a0\u00bbdisplay: flex;||    align-items: center;||    justify-content: center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.20.2&Prime; _dynamic_attributes=\u00a0\u00bblink_option_url\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbArchivo||||||||\u00a0\u00bb text_line_height=\u00a0\u00bb20px\u00a0\u00bb custom_margin=\u00a0\u00bb|5px|0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb|20px|||false|false\u00a0\u00bb link_option_url=\u00a0\u00bb@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiaG9tZV91cmwiLCJzZXR0aW5ncyI6e319@\u00a0\u00bb custom_css_before=\u00a0\u00bbcontent: %22%9235%22;||    font-family: ETmodules;||    position: absolute;||    right: 0;||    top: 50%;||    transform: translateY(-50%);\u00a0\u00bb custom_css_main_element=\u00a0\u00bbfont-weight: 400;||color: var(&#8211;color1);||position: relative;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<\/p>\n<p>Home<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.20.2&Prime; _dynamic_attributes=\u00a0\u00bbcontent\u00a0\u00bb _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbArchivo||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#1d1d1d\u00a0\u00bb text_line_height=\u00a0\u00bb20px\u00a0\u00bb custom_css_main_element=\u00a0\u00bbfont-weight: 400;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; specialty=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb inner_width=\u00a0\u00bb90%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_4&Prime; specialty_columns=\u00a0\u00bb3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row_inner _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_column_inner saved_specialty_column_type=\u00a0\u00bb3_4&Prime; _builder_version=\u00a0\u00bb4.20.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|300|||||||\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p><em>Derni\u00e8re mise \u00e0 jour : 20\/04\/2026<\/em><\/p>\n<h2>1. Pr\u00e9sentation<\/h2>\n<p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales r\u00e9gissent l&rsquo;utilisation du site web et les services propos\u00e9s par<span>\u00a0<\/span><strong>Buenos Aires Me Guide<\/strong>, fournisseur ind\u00e9pendant d&rsquo;exp\u00e9riences touristiques \u00e0 Buenos Aires, Argentine.<\/p>\n<p>En r\u00e9servant une activit\u00e9 ou en utilisant ce site, vous acceptez les pr\u00e9sentes conditions.<\/p>\n<h2>2. Services propos\u00e9s<\/h2>\n<p>Buenos Aires Me Guide propose les services suivants, en tant que prestataire direct :<\/p>\n<ul>\n<li>Visites guid\u00e9es \u00e0 Buenos Aires<\/li>\n<li>Exp\u00e9riences culturelles<\/li>\n<li>Tours priv\u00e9s<\/li>\n<li>Tours en groupe<\/li>\n<li>Services personnalis\u00e9s<\/li>\n<\/ul>\n<h2>3. R\u00e9servations<\/h2>\n<p>Les r\u00e9servations peuvent \u00eatre effectu\u00e9es via :<\/p>\n<ul>\n<li>Site web<\/li>\n<li>Email<\/li>\n<li>WhatsApp<\/li>\n<li>Plateformes externes<\/li>\n<\/ul>\n<p>Une r\u00e9servation est confirm\u00e9e lorsque :<\/p>\n<ul>\n<li>Le paiement est effectu\u00e9<\/li>\n<li>Une confirmation \u00e9crite est envoy\u00e9e<\/li>\n<\/ul>\n<h2>4. Prix<\/h2>\n<ul>\n<li>Les prix sont indiqu\u00e9s en USD ou en monnaie locale.<\/li>\n<li>Les prix peuvent \u00eatre modifi\u00e9s \u00e0 tout moment.<\/li>\n<li>Les taxes sont incluses sauf indication contraire.<\/li>\n<\/ul>\n<h2>5. Paiement<\/h2>\n<p>Modes de paiement accept\u00e9s :<\/p>\n<ul>\n<li>Carte bancaire<\/li>\n<li>Virement bancaire<\/li>\n<li>Plateformes de r\u00e9servation<\/li>\n<li>Paiement en esp\u00e8ces (si applicable)<\/li>\n<\/ul>\n<h2>6. Politique d&rsquo;annulation<\/h2>\n<h3>Annulation par le client<\/h3>\n<ul>\n<li><strong>Plus de 48 heures avant le tour :<\/strong><span>\u00a0<\/span>remboursement complet<\/li>\n<li><strong>Entre 24 et 48 heures :<\/strong><span>\u00a0<\/span>50% rembours\u00e9<\/li>\n<li><strong>Moins de 24 heures :<\/strong><span>\u00a0<\/span>non remboursable<\/li>\n<\/ul>\n<h3>Annulation par Buenos Aires Me Guide<\/h3>\n<p>Nous pouvons \u00eatre amen\u00e9s \u00e0 annuler un tour dans les cas suivants :<\/p>\n<ul>\n<li>Mauvaises conditions m\u00e9t\u00e9orologiques<\/li>\n<li>Probl\u00e8mes de s\u00e9curit\u00e9<\/li>\n<li>Force majeure<\/li>\n<\/ul>\n<p>Dans ce cas, le client b\u00e9n\u00e9ficiera d&rsquo;un<span>\u00a0<\/span><strong>remboursement complet<\/strong><span>\u00a0<\/span>ou d&rsquo;une<span>\u00a0<\/span><strong>reprogrammation<\/strong>.<\/p>\n<h2>7. Politique de remboursement<\/h2>\n<p>Les remboursements seront effectu\u00e9s via le m\u00eame moyen de paiement utilis\u00e9 lors de la r\u00e9servation, dans un d\u00e9lai de<span>\u00a0<\/span><strong>5 \u00e0 10 jours ouvrables<\/strong>.<\/p>\n<h2>8. Non-pr\u00e9sentation (No Show)<\/h2>\n<p>En cas de non-pr\u00e9sentation au point de rendez-vous,<span>\u00a0<\/span><strong>aucun remboursement ne sera effectu\u00e9<\/strong>. La r\u00e9servation sera consid\u00e9r\u00e9e comme utilis\u00e9e.<\/p>\n<h2>9. Tours priv\u00e9s<\/h2>\n<ul>\n<li>Les tours priv\u00e9s sont personnalisables selon les souhaits du client.<\/li>\n<li>Les horaires peuvent \u00eatre adapt\u00e9s en fonction de la demande.<\/li>\n<li>Le prix peut varier selon les sp\u00e9cificit\u00e9s de la demande.<\/li>\n<\/ul>\n<h2>10. Responsabilit\u00e9<\/h2>\n<p>Buenos Aires Me Guide d\u00e9cline toute responsabilit\u00e9 pour :<\/p>\n<ul>\n<li>Accidents et blessures<\/li>\n<li>Retards<\/li>\n<li>Conditions m\u00e9t\u00e9orologiques<\/li>\n<li>Objets perdus<\/li>\n<\/ul>\n<p>Les participants acceptent de participer<span>\u00a0<\/span><strong>sous leur propre responsabilit\u00e9<\/strong>.<\/p>\n<h2>11. Politique de s\u00e9curit\u00e9<\/h2>\n<h3>Obligations des participants<\/h3>\n<ul>\n<li>Respecter les instructions du guide<\/li>\n<li>Arriver \u00e0 l&rsquo;heure au point de rendez-vous<\/li>\n<li>Respecter les r\u00e8gles et lois locales<\/li>\n<li>Porter des chaussures confortables<\/li>\n<li>Informer le guide de tout probl\u00e8me m\u00e9dical pertinent<\/li>\n<\/ul>\n<h3>Refus de participation<\/h3>\n<p>Buenos Aires Me Guide se r\u00e9serve le droit de refuser la participation d&rsquo;une personne en cas de :<\/p>\n<ul>\n<li>Comportement inappropri\u00e9<\/li>\n<li>\u00c9tat d&rsquo;ivresse<\/li>\n<li>Risque pour la s\u00e9curit\u00e9 du groupe<\/li>\n<\/ul>\n<h2>12. Conditions m\u00e9t\u00e9orologiques<\/h2>\n<p>Les tours ont lieu m\u00eame en cas de pluie l\u00e9g\u00e8re. En cas de conditions extr\u00eames, Buenos Aires Me Guide proposera une<span>\u00a0<\/span><strong>reprogrammation<\/strong><span>\u00a0<\/span>ou un<span>\u00a0<\/span><strong>remboursement complet<\/strong>.<\/p>\n<h2>13. Conditions pour les enfants<\/h2>\n<p>Les enfants doivent \u00eatre accompagn\u00e9s d&rsquo;un adulte responsable. Les parents ou tuteurs l\u00e9gaux sont enti\u00e8rement responsables de leurs enfants pendant le tour.<\/p>\n<h2>14. Force majeure<\/h2>\n<p>Buenos Aires Me Guide ne pourra \u00eatre tenu responsable en cas d&rsquo;impossibilit\u00e9 d&rsquo;ex\u00e9cution due \u00e0 :<\/p>\n<ul>\n<li>Gr\u00e8ves ou manifestations<\/li>\n<li>Conditions climatiques extr\u00eames<\/li>\n<li>Restrictions gouvernementales<\/li>\n<li>Pand\u00e9mie ou \u00e9pid\u00e9mie<\/li>\n<li>Tout autre \u00e9v\u00e9nement hors de notre contr\u00f4le<\/li>\n<\/ul>\n<h2>15. Propri\u00e9t\u00e9 intellectuelle<\/h2>\n<p>Tout le contenu du site appartient \u00e0<span>\u00a0<\/span><strong>Buenos Aires Me Guide<\/strong><span>\u00a0<\/span>(textes, images, logo, design). Toute reproduction totale ou partielle est strictement interdite sans autorisation \u00e9crite pr\u00e9alable.<\/p>\n<h2>16. Juridiction<\/h2>\n<p>Les pr\u00e9sentes conditions sont r\u00e9gies par les lois de la R\u00e9publique Argentine. Tout litige sera soumis \u00e0 la comp\u00e9tence exclusive des tribunaux de Buenos Aires.<\/p>\n<hr \/>\n<p><strong>Buenos Aires Me Guide<\/strong><br \/>Buenos Aires, Argentine<br \/><a href=\"mailto:hola@buenosairesmeguide.com\">hola@buenosairesmeguide.com<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HomeDerni\u00e8re mise \u00e0 jour : 20\/04\/2026 1. Pr\u00e9sentation Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales r\u00e9gissent l&rsquo;utilisation du site web et les services propos\u00e9s par\u00a0Buenos Aires Me Guide, fournisseur ind\u00e9pendant d&rsquo;exp\u00e9riences touristiques \u00e0 Buenos Aires, Argentine. En r\u00e9servant une activit\u00e9 ou en utilisant ce site, vous acceptez les pr\u00e9sentes conditions. 2. Services propos\u00e9s Buenos Aires Me Guide propose [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-20754","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/pages\/20754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/comments?post=20754"}],"version-history":[{"count":2,"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/pages\/20754\/revisions"}],"predecessor-version":[{"id":20756,"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/pages\/20754\/revisions\/20756"}],"wp:attachment":[{"href":"https:\/\/buenosairesmeguide.com\/es\/wp-json\/wp\/v2\/media?parent=20754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}